The second-hand marketplace Members Voice Frustration Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments failing to inform all users about the change.
Social Media Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Modifications
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options after backlash from users.
